How Billing Works

Subscription Plans

ThinkKits offers four tiers. Each unlocks additional tools and data access.

Annual billing is available and saves approximately two months compared to monthly billing.

Payment Methods

ThinkKits uses Stripe for all payment processing. We accept:

• Credit and debit cards (Visa, Mastercard, American Express)
• Purchase orders for orders over $10,000 (NET 30 terms, send to billing@thinkkits.com)

All payment data is handled by Stripe and is PCI DSS compliant. ThinkKits never stores your full card number.

Upgrading or Downgrading

You can change your plan at any time from the billing portal in your account settings. When you upgrade, the new plan takes effect immediately and you are charged the prorated difference for the remainder of your billing cycle. When you downgrade, the change takes effect at the start of your next billing cycle.

Report Credits

Some features (like individual reports) can be purchased with report credits instead of a subscription upgrade. Credits are available in two packs:

• 5-pack: $399
• 10-pack: $699

Credits do not expire and can be used across any report type. Check your remaining credits in the billing portal.

Tax Exemption

Schools and government entities may be tax-exempt. You can upload a tax exemption certificate in the billing portal. Once verified, future invoices will reflect the exemption. Our W-9 is available on request at billing@thinkkits.com (EIN: 33-3613765).

Failed Payments

If a payment fails, Stripe will retry automatically. You will receive email notifications with instructions to update your payment method. After multiple failed attempts, your account may be paused until payment is resolved. No data is deleted during a payment pause.

Managing Your Subscription

Access the Stripe billing portal from your account settings to:

• View invoices and payment history
• Update your payment method
• Switch between monthly and annual billing
• Cancel your subscription (see Canceling Your Subscription)